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A Study on the Development and Application of the Integrated Quality Models of BSC, EVA, ABC
Lee Jae-Sil, Suh Yung-Ho
J Korean Soc Qual Manag. 2004;32(3):81
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UNDERSTANDING SERVICE QUALITY: A MULTIDIMENSIONAL SCALING APPROACH
J Korean Soc Qual Manag. 2004;32(3):68
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A Study on the Difference Factors in Service Quality for Hospital Industries
Park Jin Young
J Korean Soc Qual Manag. 2004;32(3):45
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The Relationship of the Service Quality, Customer Satisfaction and Re-use Intention in Golf Culb
Lee Sang Suk
J Korean Soc Qual Manag. 2004;32(3):10
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Design and Implementation of a Web-based Expert System for the Total Quality Management
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J Korean Soc Qual Manag. 2004;32(2):168
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A Study on the Service Quality Level and Switching Barriers in the Retail Industry -Comparing Department Store with Discount Store-
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J Korean Soc Qual Manag. 2004;32(2):109
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A Study on the Effects of Flow on Customer Purchase Intention in Internet Shopping Malls
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J Korean Soc Qual Manag. 2004;32(2):24
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Development of Customer-Oriented Quality Design Elements of Shoes based on QFD
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J Korean Soc Qual Manag. 2004;32(1):130
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A Study on How to Improve Work Desire in order to Enhance Quality of Work Life
J Korean Soc Qual Manag. 2004;32(1):40
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On the Economics of Quality Improvement Activities
J Korean Soc Qual Manag. 2003;31(4):176
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A Case Study on the Assessment Method for Quality Circle as Knowledge Activity
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J Korean Soc Qual Manag. 2003;31(4):117
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A Study on Relationship of Airmen influencing Airline Flight Quality
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J Korean Soc Qual Manag. 2003;31(4):95
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The Relationship between Empowerment and Service Quality, and Moderating Effects of Tenure
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J Korean Soc Qual Manag. 2003;31(4):19
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A Study on the Step-by-Step Process for Effective Quality Circle Activities
J Korean Soc Qual Manag. 2003;31(3):136
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A study on the quality management status and performance recognition of enterprises
J Korean Soc Qual Manag. 2003;31(3):37
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Developing Environmental Quality Deployment for Designing Environmentally Friendly Product
, ,
J Korean Soc Qual Manag. 2003;31(2):40
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The Influence of After Sales Services Quality on the Repurchase and Word-of-Mouth Effect - Korean Home Appliance
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J Korean Soc Qual Manag. 2003;31(2):1
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A Comparative Study on Service Quality in the Korean Insurance Industry using SERVPERF
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J Korean Soc Qual Manag. 2003;31(1):42
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Applying QDRD for Safety Products Design
, ,
J Korean Soc Qual Manag. 2002;30(4):164
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Response Surface Approach to Integrated Optimization Modeling for Parameter and Tolerance Design
J Korean Soc Qual Manag. 2002;30(4):58
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An effective Supplier Selection Model for e-Business & ISO 9001 System
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J Korean Soc Qual Manag. 2002;30(4):15
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A PC-Based System for Gear Pitch Analysis and Monitoring in Gear Manufacturing Process
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J Korean Soc Qual Manag. 2002;30(3):111
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An empirical study on the effectiveness of BSC to measure quality concerning supply relationship
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J Korean Soc Qual Manag. 2002;30(3):79
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Best Practices of Quality Management in the World-Class Companies
J Korean Soc Qual Manag. 2002;30(2):181
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The Relation between the Process Capability Index and the Quality Assurance Level Considering Various Conditions
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J Korean Soc Qual Manag. 2002;30(2):130
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Constructing a Performance Evaluation Model of an R&D Module in Quality Management System Using QFD
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J Korean Soc Qual Manag. 2002;30(2):1
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An Application of Two-Dimensional Concept of Quality for Improving the Service Quality at Small & Medium-sized Foreign Language Institute
J Korean Soc Qual Manag. 2001;29(4):170
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A Study on the Impact of Service Quality on the Customer Satisfaction in the Business-to-Consumer(B2C) E-Commerce
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J Korean Soc Qual Manag. 2001;29(4):116
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A Construction Model of Quality Management System in Public Administration Sector by ISO 9001:2000 / KS A 9001:2001
, ,
J Korean Soc Qual Manag. 2001;29(4):65
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Design of Intelligent Material Quality Control System based on Pattern Analysis using Artificial Neural Network
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J Korean Soc Qual Manag. 2001;29(4):38
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